AnsweredAssumed Answered

How to get remote working again?

Question asked by merlin46 on May 10, 2014
Latest reply on May 10, 2014 by shaw-colin

I leaned on remote by accident and hit some buttons I shouldn't have. Now the remote does not operate the cable box and the box is stuck "on" and won't shut off.  I tried the "Quick Remote Setup" on the back of the remote - nothing except a sore thumb from pushing CH+ for 10 minutes!


The cable-box is a DCX 3400-M cable box/DVR.    I have 2 other cable boxes that are only cable boxes, not DVR; I was going tp try their remotes but haven't.


Thanks for any speedy help - the cable box is stuck on my least favorite TV channel.