I Cannot open the menu to change this. The guide is the only thing that works But it is a small little guide in the bottom left corner of the screen
If possible, can you provide the model number of your cable box? If you're not able to access the regular menus can you try powercycling the box by disconnecting power for 5-10 seconds and let me know if that fixes it?
The model # is DCX3200/A081/033 I have rebooted it multiple times and nothing fixes it
If you can't access the menus either there could be a software problem with the equipment going on here. I'll take a closer look by sending a direct message to your Community Inbox.
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