How do you block various outgoing numbers, such as directory assistance, 900 numbers, long distance numbers, and other specified numbers?
900 numbers are blocked by default, phone.shaw.ca to unblock
411 is included for free, so no cost if someone uses it
Long-distance blocking has to be done by Shaw, and isn't an easy process, so they won't just flip it on and off, but it can be blocked
Directory assistance cannot be disabled, along with blocking specific outgoing local or specific long distance numbers from being dialed. You can block 1-900 numbers from being dialed however, by disabling it from the Phone Management website: http://phone.shaw.ca.
Ali | Shaw Community Moderator
That is too bad. Parental control over a child's line, requires that various specific phone numbers and even directory assistance be controlled, so they cannot be dialed outbound. Telus offers these features. For example, in a seniors residence care-facility, a phone in a private room needs to be blocked from various other unauthorized people coming into the unlocked room, and making long distance calls, or local calls to prohibited numbers. The management of 'dementia residents' requires these features.
Thank you for the feedback, I will pass this along to our Phone product team for review.
Curious, what would be an example of a prohibited local number?
In domestic violence or abuse or bullying situations, where there is a Court Order prohibiting contact, some numbers need to be blocked on an outgoing phone unit, where contact is prohibited, but the person with the phone access has no self-control to not phone out to the prohibited numbers.
Some limited phone access may be helpful for the problem person, but if outgoing call controls are not available, then the phone must either be removed, or change the service to Telus which does provide these services.
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