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Remote not working

Question asked by vdboomen on May 11, 2014
Latest reply on May 13, 2014 by shaw-lance

My shaw remote will work directly after turning the tv on, however after a short while it stops working to access the guide or change channels. It still works to turn the tv/cable off and on. The remote lights up and you can see the light on the cable box receiving the signal. How do i fix this?

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