I live in the upper West End in Vancouver. Today (Sat) is the 3rd time this week that Internet service has been down in my area. The outage had lasted as long as as several hours. TV and phone are not effected. Anyone else having this problem? Anyone know what is causing this? I have been away for a while and don't know how long this has been going on. Early in April it was not unusual for short outages of several minutes at a time. By the way I am using. PC connected by Ethernet cable. Thanks for any info on this. I have not worked up the energy to call Shaw yet.