Haven't heard much on this lately...hoping this support is coming soon.
I can't imagine the setup for this on Microsoft/Shaw's end is too complicated...
Has anybody heard anything?
I haven't been keeping up with Xbox OneGuide (went with a PS4 ultimately, but I'll be picking up an Xbox for Halo, no question), but having looked at the situation now, unless it looks like there's only beta availability for the OneGuide service in Canada until later in the year. Correct me if I'm wrong though. The information on OneGuide's availability in Canada is for some reason difficult to find.
As for possible integration with our systems and equipment to give you the benefits such as voice navigation, there's nothing in our database and I haven't heard any chatter on it. I can ask around, but my guess is that it's not on the radar at the moment.
Thanks so much for your prompt reply. Total respect for PS4, I chose the Xbox more for it's multimedia functionality...PS4 def wins the gaming war (for now, until cloud-based streaming games get popular!)
The voice control feature would be awesome. Those of us with Kinect know how useful the voice commands can be...For those without it I could understand why it may seem a pointless feature. After all, the Oneguide does introduce a whole new level of laziness. In all seriousness though, saying 'Xbox record this' or 'Xbox change channel' etc. would be amazing features to have.
Is there anything we as consumers can do to support the addition of this feature? Is this something that is stalled because of Microsoft or because of Shaw? Or both? I know the Arris system works with OneGuide in the US (WOW Chicagoland seems to have the same gateway system). http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4277/p/1631934/4387296.aspx
At that, beyond whatever relationship between Shaw and Microsoft, I think physically they just need the digitized (accurate) TV guide listings, as well as the proper IR code sets for the boxes...I can't imagine anybody needing to reinvent the wheel to make this happen...
Anyways, appreciate your help. Certainly don't waste any time on this, but I know every Xbox One owner on Shaw would love this feature if it became available...first in Canada to offer the support would be a pretty great marketing slogan too!
Oh just found this too, maybe support is coming and nobody knows? I just hope it isn't only for the older Motorola boxes...don't forget about us Gateway customers!
It's supposed to be rolling out in the June update. I got the update as part of the preview program and played around a bit with OneGuide but haven't been able to find the right codes yet. Will post as I find out more.
I got this to work last night. In the OneGuide settings, under Devices go through the setup and for the type/brand enter Arris. Click Next. Choose the manual setup option and for model number I entered MP2000. Click next until you're back at the OneGuide or Settings screen. For provider enter Shaw and one of the choices should be Shaw Digital for your area (mine said something like Shaw Digital - Edmonton). After that you should be good to go. I didn't set up remote codes or anything and it works fine. Was able to say "Xbox OneGuide" and the listings come up, was able to use some of the voice commands (a bit glitchy but not sure if I was using the right commands or not). Was kinda fun saying "KREM" and having the Xbox One change the channel and go to that station. Here's a handy guide for the possible OneGuide commands. http://support.xbox.com/en-CA/xbox-one/live-tv/watch-tv-with-oneguide
NOTE: This will most likely only work if you are on the June Preview Update. That's what I'm on and I hadn't tried it with previous versions of the Xbox OS.
That's awesome that you've got it working. Thanks for the update!
The guide does populate properly. Though using either the Motorola DCT3416 or DCX3400-M the Xbox was unable to change the channel on the receiver (had an IR blaster plugged into the XBONE). Has anyone else got this to work with either of these set top boxes?
The feature is now out in the new June update. None of my channels match up with XBOX OneGuide my xbox says TSN is channel 100(its 310 on my guide) and if i say "watch TSN" i go to channel 100 witch I do not have. almost every channel is this way.
Judging by your channel line-up numbers, I'm going to guess that you are on Shaw Direct Satellite? You can contact Shaw Direct from their website here: https://www.shawdirect.ca/english/contact-us/.
Some of the Community members may have a suggestion for you here, did the Xbox One prompt you to enter your postal code to get the channel listings and then prompt you to select your provider? My guess is that they don't have have an option to select channel listings for Shaw Direct yet.
Ali | Shaw Community Moderator
I just took a look at mine and after I enter my postal code I have options for Shaw Cable, Shaw Direct and Shaw Direct Advanced (amongst other providers). Not sure of the difference between Digital and Digital Advanced but I'd try one and if the lineup is incorrect I'd try the other. In my case after I select Shaw Cable I get an option for Shaw Cable Edmonton Standard Cable and Shaw Cable Edmonton Digital.
Thanks for the tip justanotherjay - just spoke to a Shaw Direct Colleague and they confirmed TSN HD is channel 310 for their "Advance Line-up", so that may be the issue here millsy999, you need to choose the "Shaw Direct Advanced" instead of just the regular "Shaw Direct" on your Xbox One.
I think I've tried every combination of options and I still can't get my OneGuide to match my Shaw listing.
I've set my cable box to hide SD channels. Channel 2 starts with ABC and CBC is 3. TSN is 23.
I live in Surrey, BC
Anyone got theirs working properly in Surrey that can shed the settings they chose?
I don't watch regular SD channels so I'm hoping I don't have to turn that function off.
Which terminal are you using?
I ask because the HD Guide will have a very different lineup than the other terminals, because of the HD Overlay 'feature'
But yeah, Shaw Direct has two different channel lineups, depending on when your account was created
The model number on the front says DCX3510-M
Thanks for your post legellan,
kevinds is correct, due to the Auto HD (HD Overlay) feature on the DCX3510 - it will show the channel lineup being different than the traditional guides. The DCX3510 by default it will hide the traditional HD channel numbers (200+) and use the SD channel #'s to tune to the HD feed. This Auto HD feature cannot be turned off.
The Xbox One should still work though to tune to the HD channels, but you will have to ask the Xbox One to tune to the SD channel # and then the DCX3510 will use the "Auto HD" to bring up the HD feed.
theres two problems with this.
1)the shaw channel lineup has the HD's between 200-300.
2)Hd guide manipulates the channel lineup by using the SD channel numbers, and internally doing an auto tune in the background to the HD channel. It internally does a tune to the 200 channels, but keeps the SD channel number. .
keeping that in mind, for this to work you would need to keep the SD channels or it won't line up since the HD's use SD channel numbers.
there isn't a separate channel map listing for HD guide boxes to map it exactly like you are wanting, and i don't know if there are plans to create a separate channel map listing with tribune etc.
At this time, the only way to make it work is to un hide SD channels.
Guys, great discussion. Thank you Ali for all your comments, and Mark for your latest solution.
I don't know if this will help anybody, but in any case, here goes:
When I set my OneGuide up originally, it prompted for my Postal Code. I am in Horseshoe Bay, and when I entered my postal code, it did not give me all the Shaw Cable options. So I randomly tried entering a postal code from downtown Vancouver, and when I did this, I was given a few new options, including (don't quote me on the exact wording) "Shaw Digital Cable North Van" as an option. I selected that, and everything seemed to work for me. (I'm on the Gateway)
[Edit] - To be clear, try a downtown Vancouver postal code when setting up your One Guide. Doing this seems to bring up more (all?) the listings options from MSFTs servers.
That said, I haven't used my Xbox for a few weeks and can't comment on the functionality/if the channels are truly lining up...I'll try it out when back in Van later in the month.
I am glad it is working for you The Solution I provided does not apply to gateway as gateway follows the same channel listing that is being mapped via your postal code.
HD Guide (DCX3200, DCX3510) however have a different view of the listing as they combine the HD channels with the SD's.
So in this case, your gateway system is good to go
Just a heads-up the Xbox One and Shaw integration works 100% seamlessly using one of the newer DCX3400M and older DCT3416 terminals. Please ensure you are using an XBOX Kinect for seamless integration, as there are IR blasters mounted in the Kinect that will control your PVR
I just signed up for Shaw, but I'm having difficulty setting up my OneGuide for Xbox One. Apparently my postal code doesn't have any providers listed (I am using a Coquitlam postal code). Does anyone here know what postal code would work so that my listing is that of Shaw's Vancouver's service?
Hmm. that's a weird one! You could try the postal code for the downtown Vancouver Shaw office? It's V6C 1C7
I might have to try this postal code. I'm using my DT postal code, but I don't get anything over channel 99.
Maybe I'll try North Vancouver, seeing as my phone often thinks I live in Squamish - despite being at Stanley Park.
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