How do I stop the channel from continually popping up on the screen about every 5 minutes?
Hi there kat0523
Which model of cable box are you using?
500 gb dcx-3510 m
Thanks. I have the same box at home and get the same problem actually. It only happens if you're watching buffered content on live TV. So for example if you rewind a minute to replay something, the channel number will pop up every 10 minutes (I believe) until that block in the guide is over and you're back to live TV.
It's pretty annoying but there's not a fix for it at the moment. I'm going to get in touch with our HD Guide development team and see whether or not we have a fix in the works. I'll reply back here if I find anything out.
Hi again kat0523
I'd actually like to take a closer look at your information here with regard to this problem, if you don't mind. Please check your Community Inbox for a message from me.
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