I recently tried to connect ShawGo in Penticton and Kelowna and was not able to.
In my home town Calgary it works 100%.
Anyone experienced not being able to connect in other cities other that your home town?
The Go Wifi network is identical whether you're connecting in Calgary, Penticton, Kelowna, etc... so it's odd you're having trouble. Could you let me know what the issue is? Are you receiving any error messages or just not getting any connectivity? Can you confirm the MAC address for the device you're using is listed in the Customer Centre?
My MAC is listed in Customer Centre.
When trying to connect I get prompted for username and password and then nothing happened. This was a while ago though but I've just heard from a friend who went to Kelowna a few days back and had the same issue.
I'll try again in a few weeks and then let you know.
Thanks for the update. For sure let us know if you or your friend run into that problem again. If you do, you could simply try forgetting the network and trying again.
I've asked our Wifi team here as well but there haven't been any reported instances of issues connecting outside of your home city. The network doesn't differentiate between regions.
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