AnsweredAssumed Answered

Terribly slow internet and internet drops off completely

Question asked by hoppygirl410 on May 25, 2014
Latest reply on May 25, 2014 by shaw-matt

My internet has been terribly slow and laggy the past 3 or 4 days and has frequently dropped the signal altogether.  We have four computers connected to the internet and all of us rely on the internet for various work and school related projects, along with gaming needs as well.  When I ran the ping test through shaw speedtest, it says it's 24 ms, which seems off because I find it hard to believe with a connection that keeps dropping.  We have tried restarting the router several times, and it works for like, half an hour at most before the problems start all over again.  Any help would be greatly appreciated.