How do I change my settings so that emails in my inbox aren't automatically deleted?
If you log into Webmail to read and reply to emails, that would keep your emails unless someone or an email program deleted them. Do you have an email program, such as Windows Mail, Outlook or Mac Mail on a computer, or perhaps an email app on a smartphone or tablet, that also accesses your emails?
Now that would depend on which email program you are using. In most programs, there will be a setting for 'Leave a copy of messages on the server'. If you could let us know which email program you have on your computer, I can find the exact steps for you to find that setting.
Its my shaw account, so whatever program they use.
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