just wondering what we need to do to stop pixelation and channel freeze up.
We have a great document that should get you back up and running. Just go on over to Poor Picture Quality / Pixelation
and follow the steps outlined there. If that doesn't do the trick, let us know and we'll grab your account details to look into the issue further.
Have a good one,
Hello ottoman2890. Pixelation is usually caused by a signal issue. Have you reconnected the coaxial cable from digital box to wall outlet as per the link that noah provided?
I would also be interested to know whether this happens on all portals or just the one.
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