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Browsing menu problem

Question asked by singlet on May 29, 2014
Latest reply on Jun 4, 2014 by shaw-lance
Branched to a new discussion

Thanks for the new colored menu (HD Guide). The main problem that I have now is that while browsing the menu looking for future programs or just what is on other channels the system often just reverts to the TV channel and I have to start the menu search again. This is sporadic and frustrating and I can see nothing that I am doing to cause this loss of menu and reversion to the tv channel. Is this a common problem or has it been reported previously at all??

Any ideas for a solution?