AnsweredAssumed Answered

Shaw Secure will not install - Round Two

Question asked by skateskiers on May 29, 2014
Latest reply on May 29, 2014 by shaw-matt


I'm back to square one!!!

McAfee was not showing anywhere on my laptop after a windows update.  ugh

Uninstalled using all the uninstall tools, numerous times... still not able to re-install McAfee!


Log Name:      Application
Source:        Application Error
Date:          29/05/2014 6:27:57 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Faulting application name: Install.exe_McAfee Integrated Security Platform Installer, version: 6.8.731.2, time stamp: 0x5346c1af
Faulting module name: nvd3d9wrap.dll, version:, time stamp: 0x52676961
Exception code: 0xc0000005
Fault offset: 0x00005e99
Faulting process id: 0x360
Faulting application start time: 0x01cf7ba6629b8009
Faulting application path: C:\Users\Laptop\AppData\Local\Temp\McInstallTemp (24)\Install.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
Report Id: a0cd57f8-e799-11e3-ba38-ac7289baab89
Event Xml:
<Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2014-05-30T01:27:57.000000000Z" />
    <Security />
    <Data>Install.exe_McAfee Integrated Security Platform Installer</Data>
    <Data>C:\Users\Laptop\AppData\Local\Temp\McInstallTemp (24)\Install.exe</Data>
    <Data>C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll</Data>