I Have no option to play anything from the on demand. I also think I'm missing channels
Sorry to hear you're having some issues with your digital box. The first thing you will want to try is Resetting Your Digital Box.
If that doesn't do the trick, we'll just ask you to answer a few questions for us. What model of cable box do you have? Are you able to access the Video on Demand (VOD) menu, and if not, are you seeing an error code on the screen? If you're thinking that you're still missing channels after the reset, you may want to verify against our channel listings to make sure this is indeed the case. Are you able to tune to the channels in question? If so, what do you see?
If you have another digital box in use there, it would be helpful as well to know if VOD and all channels work on it.
Hello healing. Did rebooting the digital box by pulling the power cord restore Video On Demand for you? If not, what error message do you see and which digital box do you have? If need be, it might require a further refresh from our side.
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