I have the gateway go app installed on my Blackberry Z10. I can see the guide and when the above error doesn't come up I can change stations on the specified portal and change playback of recorded shows.
I realize my phone isn't supported so I'm just wondering what might cause the above error and is there something I can do to eliminate or reduce it's frequency.
FWIW, I'm not the only BB10 user with this app installed and this error seems to be common.
attached photo of error on someone else's Z10.