AnsweredAssumed Answered

Problems with Shaw Server and Webmail

Question asked by megan.joy.k on Jun 12, 2014
Latest reply on Oct 7, 2016 by shaw-ken

I am no longer able to connect with my shaw e-mail on my iPhone. I get an error message that says my password/username are invalid. It worked last week and I haven't changed any of my settings since. On my computer, using mac mail, I get the following error message:

There may be a problem with the mail server or network. Verify the settings for account “Shaw ” or try again.

 

I have also tried to log-on to shaw's webmail and after I enter my username and password but nothing happens. I don't get an invalid username/password message, the page just fails to proceed. I tried purposefully entering the wrong password to see if I would get an error message but nothing happened either. I then tried it using someone else in my family's e-mail and there were no problems.

 

How do I solve this problem?

 

Thanks.

 

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