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MAGIC JACK ALSO NOT WORKING NOW ???

Question asked by charlott100 on Jun 15, 2014
Latest reply on Jun 15, 2014 by [shaw]jeff

SHAW SHOULD BE GETTING ON TOP OFF THIS PROBLEM.  I CAN NOT OPEN MY ACCOUNT WITH MAGIC JACK THROUGH my.magicjack.com NOR THROUGH THE NORMAL MJ SITE NOR THROUGH THE KEYPAD LINK ON THE ICON.  MY PHONE DOES NOT ALLOW ME TO PHONE OUT AS I CAN NOT HEAR ANYONE ON THE OTHER END...THEY CAN BE TALKING BUT I CAN NOT HEAR.  ALSO HAPPENS THE OTHER WAY AROUND.  I HAVE SPENT 7 1/2 HOURS WITH MJ AND WITH THE APPLE PEOPLE AND HAVE DRAWN CONCLUSION THIS IS DEFINITELY A SHAW PROBLEM.  MY IPHONE DOES NOT ALLOW ME TO ACCESS ON WIFI NEITHER.  MY DAUGHTER IN AB CAN ACCESS NO PROBLEM ON HER SATELLITE PROVIDER.  WHEN CAN WE EXPECT THE FIX ON THIS.  THIS HAS BEEN GOING ON FOR SEVERAL DAYS NOW????

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