AnsweredAssumed Answered

Gateway remote

Question asked by oldbiker on Jul 3, 2014
Latest reply on Jul 10, 2014 by kevinds

I have a Arris Gateway system. Can anyone tell me what the range for the remote is or is supposed to be?

My chair is approx. 15 feet from the gateway box and sometimes the remote just doesn't work. I have a second gateway box and I tried that remote

as well with the same result. Interestingly the tv (sound, on/off) works fine.

I have put in fresh batteries as well with no difference. Very frustrating!