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Why won't my phone ring for incoming calls?

Question asked by afrotten on Jul 5, 2014
Latest reply on Jul 11, 2014 by shaw-lance

I just moved to a new place and my home phone will not ring for incoming phone calls.  I've been waiting for a phone call and finally called the house phone from my cell phone and it does not ring and has no indication that there is an incoming call (caller ID doesn't even show there is an incoming call).  If I pick the phone up, it will answer but because my phone won't ring, my answering machine doesn't work either.

 

Is there anything that would cause this?  I really don't want to keep my home phone forwarded to my cell phone.

 

When we move, we didn't bring the phone modem with us because nobody told us we had to - they've given us a new one so I don't know if this has anything to do with it.

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