when I power on or off our cable boxes, there and loud musical tones.
I have not been able to find a way to turn off or lower the volume on those tones.
Does anyone else know how?
Try going to Menu > Settings > Sound Effects
Where you can change the audio levels of the sound effects the Gateway portal produces.
If it's a musical tone, I know my Samsung TV does that, so I originally thought that's what you were referring to.
Ali | Shaw Community Moderator
What is the TV model and of which brand do you have?
I Know it's the cable box, not tv. It's an ARRIS MP2150.
Giving it a try, thanks so much for the tips.
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