AnsweredAssumed Answered

Internet connectivity proxy.shawcable.net

Question asked by james.harynuk on Aug 6, 2014
Latest reply on Aug 6, 2014 by [shaw]ali

Hello,

 

This is a new version of what seems to be an occasional problem based on the forum posts I have seen.

 

I just received a new surface and was setting it up. Trouble is that I basically cannot access the internet with ie, (and so cannot save myself and find another browser). This may only be a problem from home (don't know yet).

 

anyway, when I diagnose connection issues I get the error that the remote device will not accept the connection and it says that "the device or resource (proxy.shawcable.net) is not set up to accept connections on port "the World Wide Web service (HTTP)".

 

no "use proxy" settings are checked, and I am connected to the internet as I can ping google and a variety of other sites from the command line.

 

also my internet settings seem to be fine as other old laptop and other devices work just fine.

 

any suggestions?

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