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email pictures not being forwarded

Question asked by jennywren384 on Aug 14, 2014
Latest reply on Aug 15, 2014 by shaw-matt

Why can't I forward pictures in my email.  All that shows up is "unknown <image/jpeg>".  All that the Shaw Techs (I have talked to three of them) can come up with is send the pictures to my computer and forward them that way.  This is a recent issue and their suggestion is to cumbersome.  Does anyone lhave an idea what theproblem is?  Otherwise I will be forced to abandon Shaw email.

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