I am trying to use the Shaw Movie Central App on my iPhone and constantly get this error:
"We’re sorry; there is a connection error. Please try again”
I have already tried a number of things, including:
- Multipe @shaw.ca email addresses on my account (including creating a new one and changing the passwords of my existing)
- Customer Care ID
- Deleted the app and reinstalled
- On my home network, ShawOpen and cellular
- Ensure Movie Central was active on my home TV
- Tried all these steps both on iOS 4 and iOS 6.
I believe it might be an account issue, as a friend was able to log on to my iPhone using their @shaw.ca account, but when I tried mine on a different iPhone, I received the same error.
Not sure what else to try. Any help would be appretiated.