AnsweredAssumed Answered

Cannot Access Router Admin Page Logon

Question asked by wileyk on Aug 27, 2014
Latest reply on Aug 28, 2014 by shaw-brayden

Hello Shaw Community…help needed please! I cannot logon to my Cisco DPC3825 DOCSIS router. I did access this router on it’s initial setup about 18+ months ago using the IP address without any issue. When trying in Safari on my MAC it just sits there and eventually times out. Same result with IE 11 on my wife’s Win 7 PC or IE 8 on my Win XP laptop. I have no internet access issues on any device. Conversely, I have no problem logging on to my D-Link wireless “access point" at it’s IP address. I’m stumped so any and all suggestions are welcome! THX!