Is there a problem with VOD? Getting communicator error 22471.
Hi there soso406,
Terribly sorry to hear you're having issues with ordering VOD! Has this been happening for a while? Or did it just start tonight?
I'd recommend taking a look at our Troubleshooting Shaw On Demand errors document online for some troubleshooting steps you can try to get it going again. Give that a shot and let us know how it goes!
THanks Brayden, I rarely use VOD so not sure when this started. I did look at the troubleshootingsteps but couldn't find one for 22471, I might have missed it somehow, please advise which one is for 22471. Thanks again
Let's give the "Other error codes" section a try on Troubleshooting Shaw On Demand errors. Let us know how it goes!
It's back to normal again today
Glad to hear it's working. Let us know if it act's up again.
Have a great afternoon!
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