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Question on operating a DVD player with a digital box

Question asked by london32 on Sep 27, 2012
Latest reply on Sep 28, 2012 by shaw-lance

My elderly mother recently had a digital box installed. She was able to access her DVDs as normal for the first couple of weeks and then the DVDs wouldn't appear on her TV. I do not live in the same city so cannot try using the remote control myself to see what I can do. Should the TV be on a particular channel for the DVDs to appear on the screen? Grateful for help.