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Lost packets downtown Calgary again

Question asked by pjdmiller on Sep 23, 2014
Latest reply on Sep 24, 2014 by noah

Hi guys, you fixed our buildiing earlier this year when we had lost traffic problems and 500ms+ ping to shaw.ca.  Two days ago it started again.  I'm up to 6% lost packets and unable to phone out, all web traffic is bombing out of course.  I live in a large condo complex downtown Calgary so I'm guessing this affects at least a large percentage of the 8 buildings here. Please examine and fix, this obviously isn't congestion with lost packets and I cannot use a phone to call support either.  Thanks.

 

I am attaching a copy of tonight winmtr stats pinging to shaw.ca from downtown Calgary.

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