AnsweredAssumed Answered

Moving modem to another room?

Question asked by itchi100 on Sep 26, 2014
Latest reply on Sep 29, 2014 by [shaw]ali

I want to switch the location of my TV and wireless modem.  I emailed Shaw and got this response:  "The internet modem and the digital cable terminal both use a standard coaxial (television) cable to connect to a coaxial outlet on the wall. You may use the existing cables in your living room to connect to your internet modem."  I then moved the modem and connected it to what was the TV cable.  My computer showed that I had full wi-fi connection but I could not connect at all.  Obviously I have to change some setting, somewhere to connect again? Thanks for any help.