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My phone isn't working. Did a reset but it didn't fix it

Question asked by utilitygrade on Oct 3, 2012
Latest reply on Oct 4, 2012 by shaw-lance

My phone is not working. I did the hard reset by sticking the pin in the back, but it didn't help. There is a dial tone some of the time, but when the phone rings, or if you answer it, it cuts out.

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