I am trying to set up Chromecast and it gives me an error message that I need to check my network. We have a CISCO DPC3825. How do I enable UPnP to let the Chromecast connect to it?
You should not have to change any settings in your router to connect the Chromecast. Our Google Chromecast - Setup Guide indicates that you should just need to enter your network information. If that isn't working for you, you may want to try restoring your modem to default settings.
Further setup information from Google can be found here.
We hope this helps!
Edit: Just to let you know, I personally have a Chromecast working with that router, and didn't have to change any settings in the router.
If you're still not able to connect your Chromecast, Google has its own troubleshooting steps at Troubleshoot an Issue - Chromecast Help that might be worth a try.
But as long as you enter the correct SSID and pre-shared key (password) from the sticker on your Cisco modem, you should be okay. Reset the modem and the Chromecast if you're still having issues.
Thanks Noah, I haven't done anything about it yet. You have no idea what a technical delinquent I am! I have to make sure by resetting the modem I won't lock myself out of the internet entirely.
Thank you Lance. Can't even send the reply to the right person!!!!
Ah, that's okay. We'll know who the replies are to!
Resetting the modem will put the SSID and pre-shared key back to the defaults on that sticker. If you've changed them, your wifi devices won't be able to connect as they will have the wrong info. If that's the case, and you do decide to do a reset, it's best to then log into the modem with a wired (ethernet) connection to re-enter the SSID and pre-shared key that you prefer.
Thanks Noah. I'll have to make sure by resetting the modem I won't lock myself out of the internet.
Evenin sj1159, have you had any luck getting your Chromecast up and running yet?
Let us know!
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