I am using a digital box on 3 televisions. One will work intermittently. I can often watch television during the day but in the evening the sound is intermittent and extremely annoying.
Intermittant? As every other word cuts out? Or some programs have sound and some don't?
If the every other word scenerio, I'd be looking for something creating noise or interference, check to make sure cables are tight, replace the splitters and cables from the wall your your TV if you can.
If some programs yes and some no, I would look for SAP settings.
Are you using a digital terminal on each TV or just onel? Audio system? Anything of that nature?
Thank you for your reply. The sound cuts out every other word, every channel. Simple television, DVD player and Digital cable box set up. Each tv is equipped with its own digital box. I don't know how to replace splitters and but will make sure all connections are tight.
If only the sound is affected (picture quality is uninterrupted) and you are experiencing brief audio dropouts on this TV, you may have an HDMI cable connected and are experiencing this due to software compatibility with the HDMI "handshake." HDMI cables use a "handshake" technology to transmit audio and video and this can sometimes result in intermittent audio loss which can be quite annoying. Interestingly, this problem with audio dropouts appears to affect only some TVs when using HDMI. If you are using HDMI and think this may be your problem, the solution is to change audio mode to Pass-Through which can be done from the digital box User Settings screen.
To access this, with your digital box powered on, press Power one time on the front of the cable box (powering the unit off) and then quickly press Settings until you see User Settings on your TV. When you see this, look for Audio and under audio settings, change the audio mode to pass-through. If you have trouble locating this setting we will require the specific model of your cable box to provide more specific step-by-step instructions. Our live representatives are always standing by to assist you further.
Hope this helps!
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