I bought a refurbished PVR about a month ago and the picture quality keeps deteriating.
I've had it rebooted twice so far.
Right now the picture is interlaced.
Is this normal?
If not...who do I get to fix it?
Deteriating in what way?
Random colored pixels everywhere? This is a sign of low signal. Does this happen on some channels more than others?
Try analog TV signal direct to your TV, is the picture 'clear' for an analog station?
What cables are being used from your TV to your PVR? Any equipment in between?
The picture would start to freeze and hiccup and the sound would drop out for a second or two all the time.
Having the PVR rebooted fixed this problem however the picture now is interlaced.
No pixelating just interlacing
I have the cable going into the PVR then a HDMI cable from the PVR to the TV
So I'm wondering if this interlacing is because of a faulty PVR?
Try a different HDMI cable, then try component cables, see if the poor picture goes away, then maybe book a service call for faulty PVR.
Does the guide show up poorly as well? Or just the channels?
I should have asked this before... If the guide is clear, it is either the signal, or the PVR.
If the guide is poor, then it is the PVR, signal from the PVR to the TV (cables), or the TV.
The interlacing is only noticable with moving images.
I noticed that there's interlacing with both recorded and live broadcasts.
Later on todaty I'll experiment with cables.
Ok, then I am thinking the cable signal coming into the PVR.
All channels or only some?
Do you have another coax cable to try, going from the wall to the PVR?
I have a similar situation but only with one or two channels - A&E HD and TLC HD. The picture freezes and breaks into squares, multicolour and lines. Not much fun to watch. Same thing Kevin?
Likely those stations are sharing a QAM/carrier, there is likely a 3rd HD channel that it is happening to as well.
For your case, I would first look for a failing splitter that needs replacing.
Is there a splitter in between the wall outlet and your HD terminal clydew? Yours is definately signal issue, the squares are known as pixilation, which is usually caused by low signal.
Well I exchanged the HDMI cable with my BluRay players and now the picture is slightly jumping and motion isn't smooth as though random frames were taken out of a film.
Nope, no splitter that I am aware of. Well, that is, nothing that I put into the system. The signal goes from the Shaw in box one direction to my computer and one direction to the TV and of course the phone is in there too. I assumed that they were all separate signals so no splitter would be needed.
There would be a 3-way splitter for those three services. There will only be 1 cable line coming into your place from the street.
All Shaw services are delievered with the same coax line.
If only a couple channels, my guess is the splitter is failing, but have an employee check the signal level on your phone and internet modem to determine if you can swap out the splitter, or if the signal is low overall and needs a service call to correct.
Thanks a lot Kevinds, I will contact Shaw on that. You have been a great help. I admit to being somewhat electronically challenged. I am mechanical and if it cannot be fixed with a hammer I need to remember to call the experts.
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