AnsweredAssumed Answered

Different Channels Require Change in Screen Mode?

Question asked by readytogo on Oct 22, 2014
Latest reply on Oct 25, 2014 by dxer

Is anyone else having the same problem as I am? Here is the problem:


When the service technician installed our DCX3200-M cable box, he said that if using the cable box remote I switched from say Channel 3 (CBC) to channel 142 (FOX News) I would then have to use our HD flatscreen remote to change the screen mode. I said do you mean to tell me that I have to have two remotes beside my chair for use when switching from a HD channel to a standard definition channel?  he said yes.


For the past 4 months this is what I have had to do. I've tried all kinds of combinations through the menus of both remotes to solve the issue, but nothing works. I finally just gave up and now use the two remotes as he advised.  This doesn't make any sense to me.