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Motorola Surfboard SBG6782 Dropping Xbox Live Connection like a hot potato!!!

Question asked by carve on Nov 1, 2014
Latest reply on Nov 8, 2014 by kevinds

Hi there, I recently upgraded to the Broadband 50 plan and in doing so we now have the new Motorola Surfboard SBG6782. Since installing the new unit I have had nothing but problems when it comes to my Xbox Live connection. All of the other devices connected to the network work fine and do not drop internet connection, I never had an issue like this with the old Cisco unit that we had previous to this modem/router. Also the connection to Xbox live seems worse now (when it is connected), there is a lot more lag and it takes a lot longer to connect to games etc. Do you know of any issues related to this with the new modem/router?? Is there a firmware update that might help or perhaps a setting in the router?? Thank you