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New HD channels (mpeg4) on older hardware...

Question asked by jackpennywise on Oct 12, 2012
Latest reply on Oct 15, 2012 by [shaw]jeff

Recently, 2 new HD channels appeared on my grid (266, 267) NatGeo and FX, which are channels I am subscribed to in SD, but I was only getting sound and no picture. I called Shaw and, surprise, surprise, my old Pace Tahoe is too "old" to display the new Mpeg4 format and basically they told me I am SOL. No upgrade deals, nothing. If I want the channels I'm payin for to begin with, I have to pay full price for a new box. This is, IMO, completely unacceptable. C'mon Shaw, give us a break here

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