AnsweredAssumed Answered

Help with Outlook Email - new Macbook with Office 2011 loaded

Question asked by inkyfingers on Nov 5, 2014
Latest reply on Nov 5, 2014 by shaw-matt

Hoping someone has an answer for me! Have read thru the forum, and tried every answer I could find. Nothing helped!

I have incoming mail, but no outgoing. Setting up an IMAP account.

 

Incoming server - mail.shaw.ca :993

Use SSL to connect.

 

Outgoing Server: smtp.shaw.ca  : 587

Also tried Imap.shaw.ca :587

Override default port -checked

Use SSL- checked

 

Below are 3 error messages that I receive.

 

Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct.

 

An unknown error has occurred in Outlook.

 

Mail could not be sent.

Account name: "Shaw"

Error code: -3176



 

Outcomes