AnsweredAssumed Answered

Verifying External HD capacity

Question asked by xcalibur2572 on Nov 5, 2014
Latest reply on Nov 6, 2014 by xcalibur2572

Is there any way to verify the size of external HD that the Gateway system has installed? 


Last night, I swapped my old WD expander for a 4TB WD Purple drive in a Vantec Nexstar CX enclosure.  I've been having increasingly more frequent issues with recordings going bad (3 times in one night trying to record the same program on different channels at different times) and losing communications between the portals and Gateway.  I've had a tech out and he said that my installation was perfect, but the issues continue.


Anyway, I'm just wondering if I can find out if the Gateway actually sees and formatted the full 4TB or not.  The reason I ask is that when I installed the new external HD, I went from 20% full on 1.5TB to 2% on 4.5TB.  I haven't done the math, but I would have thought it would zero out for a bit until I get some more recordings done.  Any insight/advice would be appreciated.



- xcalibur