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RCA TV/DVD Combo Programming

Question asked by brendageoff on Nov 11, 2014
Latest reply on Nov 11, 2014 by kevinds

Trying to program Shaw Atlas remote with cable box to control new RCA RLDEDV3988-A combo TV/DVD.  Success in controlling TV functions but can't get it to recognize the built-in DVD player.  DVD player works fine using RCA remote but would like the Shaw universal remote to be ... universal.  Have tried going through the process of pressing the CH+ key until the device turns off - it worked for the TV but after about 20 minutes of CH+ on the DVD function, no luck.  Any suggestions?