AnsweredAssumed Answered

Anyone else with Shaw non-delivery of emails since 18 Nov?

Question asked by jacklit@shaw.ca on Nov 27, 2014
Latest reply on Nov 28, 2014 by shaw-lance

At least 10 contacts in Victoria have experienced moderate to severe non-delivery of emails. System = Win7, Chrome, Thunderbird.  If message gets to winmail@shaw.ca then I receive it.  Missing messages never get to winmail. Now the interesting item.  I have two identical computers, same software etc with same router, modem IP address. Different emails but all xxx@shaw.ca.  One computer seems to be fine. When outside contact sends to xxx1@shaw.ca it is not received, CC of same email sent to xxx2@shaw.ca everything is fine.  If xxx2 sends it to xxx1 I receive it. Problems seems to be getting better but still non-delivery of some.

 

Shaw help of no use.  Chat tells me to phone and I have had 3 drops on phone after waiting 45 minutes each time.

Outcomes