Has there been any update around the ability to stream media content from the LAN via the gateway/portal? For example if I had an AVI or an MP4 video file that I wanted to access.
Good morning chadcarter
At this time we do not have any plans to implement local streaming with the Gateway. We were exploring options with DLNA at one point, but after some thorough testing we decided it was not a feature we would follow through with enabling on the Gateway.
I hope that answers your question. If you have any other questions or concerns about this please let me know.
Thanks for the reply Colin. DLNA would address my question. Since this feature is available why would this not be accessible on the gateway/portal environment?
The decision to not enable DLNA was mostly due to performance limitations. The Gateway would have to function as the modem for your Internet connection (instead of your existing modem) as it would be providing the network over which you would stream content using DLNA. There was not a way to tie in a separate Internet modem and have it work, so it would have impacted Internet service being used on the same account. We spent 8+ months testing this internally and it just wasn't up to par with how we wanted the user experience to be.
At the time of announcing this decision, which was early Sept 2013, we also announced that we'd be focusing more on and releasing the Shaw Go Gateway App. A lot of people were eagerly awaiting the implementation of DLNA on the Gateway at that time, and apparently many would still like to have it. It is a bit disappointing that we're not able to fulfill that demand, but we still consider the Gateway to be our top end TV product and are working to ensure it is providing the best user experience possible.
Though I admit I may not have used it much back then, (But I would more so now.) what bothers me is it was used as a selling feature, then yanked out from under us.
Shouldn't the testing have been done, before it was added as a "coming feature"?
I don't really follow you. Why would it be a negative thing if the gateway was used as a replacement modem? Why would you want to tie in a existing model to the gateway instead of just using the gateway's modem?
To clarify my last response - it was specifically the wireless performance of the Gateway modem that was a problem for us during testing. In addition to the concern with performance, the Gateway modem could not be bridged to allow the use of a third party router, either.
OK Colin I could probably live without WIFI/DLNA on Gateway by using my AppleTV and Sony Internet Box to get the items I want like VEVO, YouTube, etc. (bothersome always changing TV input) but what about the other features, like incoming phone display on TV screen (like Optik). I'm on Shaw Home phone so can't be that hard to activate.
Just reading through these posts and a few queries came up myself:
1. Why not give the customers the option of whether or not to turn on wi-fi and dlna? We can do it with our modem gateways afaik.
1a. Even if the modem/gateway can’t be bridged… what about using a DMZ or IP-Passthrough like on the DPC3825. Use your own Wi-Fi router and then if the wireless is good or bad it’s because of your/my equipment not shaw. Yes, I did try to see if I could log into my gateway directly (as wi fi is locked down). If you don’t want someone to look under the hood of the vehicle then you shouldn’t leave the key out (i.e.: username and password on sticker on the gateway.)
2. Have it turned off by default, if a customer wants it active then they can ask for it to be done (or do it themselves if they’re an advanced user.)
3. What about Hopper (Dish Network) like functionality? The Gateway is DTCP-IP capable according to Arris website. I realize that’s getting back to DLNA again.
4. What about the other alternative…. streaming to tablets, etc with the new Sling/Arris MS-4000 (which I know shaw doesn’t offer… yet.)
5. This was mentioned in other posts…. being able to use the portals as network bridges would be nice. (regardless of it’s possible).
6. Lastly…. having the phone modem active would be nice.
I could go on, but I’m sure you get my point. The hardware limitations of the internal wi-fi not withstanding…. a lot of these issues might be resolved with firmware updates from Arris. The irony…. Arris makes one of the best reviewed modem gateways around, that shaw even carries a step down model of,… No Wireless -AC connectivity. Imagine if Arris had put that power in the Gateway when it first came out. Much fewer of us would be making posts about the crippled capabilities of the Shaw Gateway.
Thanks for reading this.
8. Re: Shaw Gateway - LAN content streaming
Thank you for the feedback and suggestions with regards to our Gateway system. We will be passing these along to our Gateway team and Arris for future considerations and updates. We work very close with Arris. So if it is determined that these recommendations make sense for all our customers, it will be easy for us to communicate these recommendations with them and look into what it takes to implement them with the Gateway system.
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