How do I install a External Hard Drive to my gateway to get more recording time?
Good morning gdomso
You can connect an expander to the Gateway system. We have a document here that discusses equipment options and how to install one Shaw PVR Expander Guide.
Please let us know if you have any further questions.
You need a e-SATA HDD enclosure and HDD.
Simply plug in the e-SATA cable to the back of the Gateway, wait for a bit, and it should see then offer to format the HDD. It may need a reboot (Pull the power cord out for a few seconds then reconnect.) but it should offer without one.
MAke sure you purchase a HDD that is rated for PVR compatibility or you could have problems. I have seen some of our most experienced users here recommend the Western Digital "Purple" drives for this purpose.
Do not buy a "green" drive for this purpose. They like to "park" themselves to "be green" and PVR's don't always like to play nice with that feature.
I purchased a Vantec NexStar CX 3.5in External Enclosure and a WD 4TB Purple Surveillance Hard Drive, SATA III w/ 64MB Cache at Memory Express my Gateway system. I used it to expand from my original Shaw 1Gb PVR expander that was showing it's age and giving me grief -- recordings failing, loss of connection to Gateway, etc. The Vantec/WD solution works great. All my issues disappeared when I installed it. However, make sure to get the WD Purple model of hardrive is it is designed for PVR systems. Enjoy!
I have also the installation problem. If you have the solution please reply me.
Installation is easy. No technical knowledge required. Just physically install the WD hardrive into the Vantec CX enclosure. This will mean sliding the tray out of the enclosure, screwing the HD to the tray, connecting the data cable to the HD and sliding the tray back in. Make sure the tray is completely closed securely. Of course, I am paraphrasing from memory...Follow the directions provided by Vantec.
Next, plug the sata cable (provided) into the sata port on the main gateway unit, not a portal. Plug the Vantec device into the wall for electricity and turn it on. Presto. The HD will be either automatically installed or you will turn on our TV and the gateway will be asking you to format the drive. If so, say yes to the format. When the format is done, it's ready to go. You will not lose any recordings from the internal hardrive. However, if you are replacing a previously installed external HD, you will lose any recordings that were saved to it. -xcalibur
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