AnsweredAssumed Answered

Rate increase

Question asked by macko1944 on Dec 20, 2014
Latest reply on Dec 20, 2014 by [shaw]jeff

Not only the rate increase is what is absolutely annoying(not to mention the large percentage!),but the occasional arbitrary removal of channels from the various packages.I lost two of such channels the other day(MSNBC and Latino)and when I called about it,the answer was well,that's the way it goes.Like it or not.Not a very user friendly way of doing business.But we are an almost captive audience,because it is too much hassle to change internet suppliers,and of course there is no guarantee,that others may be any better(since there is a tendency to do as others to-see gas companies!).Very sad!!!