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Arris SBG6782 Advanced WiFi Modem set up for IP web cam

Question asked by tollfree on Dec 30, 2014
Latest reply on Dec 30, 2014 by [shaw]heather

I have recently gotten the Arris WiFi Modem.  I have a IP web cam that I had set up previously on my old router ( and it worked fine), and was able to view it when I wasn't on my WiFi network. 

With the new Arris modem I can only view my IP web cam when I am home on my WiFi network.  Is there a setting within the modem/router that I need to change to allow the IP web cam to be accessed from my cell phone when I am not at home?

The whole point of the IP web cam is to view it when I am not at home....