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High latency when downloading

Question asked by bdobson on Oct 22, 2012
Latest reply on Oct 22, 2012 by kevinds

Curious if anyone else has seen this. A few weeks ago I switched over from Telus DSL for higher speeds, etc. Since then I have found that when downloading latency and ability to use much of anything is difficult. It may simply be downloading from Apple, which is a huge problem for me. I am on a Mac OS X 10.8.2


Below is an example ping to the Shaw DNS, you can see clearly when the download starts:


64 bytes from icmp_seq=9 ttl=62 time=20.389 ms

64 bytes from icmp_seq=10 ttl=62 time=10.442 ms

64 bytes from icmp_seq=11 ttl=62 time=24.184 ms

Request timeout for icmp_seq 12

Request timeout for icmp_seq 13

Request timeout for icmp_seq 14

64 bytes from icmp_seq=12 ttl=62 time=3642.195 ms

64 bytes from icmp_seq=13 ttl=62 time=2842.439 ms

64 bytes from icmp_seq=14 ttl=62 time=2093.876 ms

64 bytes from icmp_seq=15 ttl=62 time=1184.155 ms

64 bytes from icmp_seq=16 ttl=62 time=309.071 ms

Request timeout for icmp_seq 20

Request timeout for icmp_seq 21

Request timeout for icmp_seq 22

64 bytes from icmp_seq=17 ttl=62 time=6276.759 ms

Request timeout for icmp_seq 24

Request timeout for icmp_seq 25

64 bytes from icmp_seq=18 ttl=62 time=8832.056 ms

64 bytes from icmp_seq=19 ttl=62 time=7830.970 ms

64 bytes from icmp_seq=20 ttl=62 time=7504.231 ms

64 bytes from icmp_seq=23 ttl=62 time=4501.006 ms

64 bytes from icmp_seq=24 ttl=62 time=3500.201 ms

64 bytes from icmp_seq=25 ttl=62 time=2499.103 ms

64 bytes from icmp_seq=26 ttl=62 time=2915.145 ms

64 bytes from icmp_seq=27 ttl=62 time=1946.989 ms