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surround sound problems with gateway

Question asked by mike10dude on Jan 4, 2015
Latest reply on Apr 7, 2015 by mark_vse

I just got a gateway system installed and I am having issues with my speakers

 

I am just using Samsung Audio reciever/Blu ray player that is plugged in to one of the HDMI ports on my TV and also has a optical audio cable plugged in to the back of the TV on the old cable box and every other device on the TV it automatically gives out surround sound but with the gateway only the front speakers are working

 

I tried connecting the audio cable in to the back of the portal and that got everything working but I would rather not have to do that does anybody have any suggestions on what I can do

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