AnsweredAssumed Answered

Frustrated

Question asked by cmaitland on Oct 22, 2012
Latest reply on Oct 22, 2012 by kevinds

I was sent a new receiver and was on the phone getting assistance with it's installation and the tech managed to erase my subscription for the main receiver at the same time.  I have tried twice to get assistance to get programming restarted on my main receiver but my call has been cut off twice.  Each time I have to wait a considerable amount of time (1/2 hour to one hour) and I am getting frustrated as I need to sleep for night shift tonight.  I would like an explanation as to why this is happening and why my time means nothing to you guys?  Please tell me why I shouldn't just go back to City West Cable?

 

Caroline

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