In the gateway menu when I record the same show, on different occasions, why aren't the show all put into one folder, like on my old HD PVR? Do I have to set up a series record for this to happen?
I believe it is only possible to have series recordings go in to the same folder, any single recordings it will not group them as single recordings stay separate by design.
You do have the option to choose specific timeslots when setting series recordings as well - so that could perhaps provide the level of customization you are looking for when setting the recordings?
Aside, from the workaround option - we can pass along feedback regarding an option to group single recordings together as well.
Do you mean when you record the same program, but it records it on a different channel, it puts it in a different folder for each different channel the show is recorded from? I don't use a Gateway at home personally, but as far as I know if you set up a series recording, all instances of the program should show up in the same folder. Please see the instructions on how to do that below:
Shaw Gateway - How to set a Series Recording
There are some difference between how the Gateway works vs the older HDPVRs and even the HD Guide as they are completely separate types of guides. Please get back to us with more details, and we may be able to give you some tips on how to personalize it.
As far as I can tell with my Gateway use, the series recordings all go in a folder, but items recorded outside the series (same show on a different channel), do not go in the folder.
I am not sure how the same program on the same channel as the series recording works, haven't come across this yet. But I have had to set a recording up on a different channel for a failed recording of some kind (power loss for example), this recording is not in the folder
I believe mark_vse can confirm the exact technical reason, but I believe this has to do with either the program is on another channel or in some cases it is the same channel but with a different program ID?
I will give you an example. For my grandsons I recorded The Amazing World of Gumball. I chose different episodes at various times. When they recorded they showed up as individual shows on the menu. So rather than all going to one folder I had fifteen individual shows on the menu. I don't always want to set up a series record just pick individual shows, but I would like all the show to go to a folder. Is this possible? Thanks.
I've had it happen when I've selected the same program, one in HD and the other not. I forget it I was looking at upcoming times for the show and recording ones that interested me, or if I'd searched the show name and did the same. It was only a subtle HD difference in the channel logo that tipped me off.
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