AnsweredAssumed Answered

Using a 5Ghz and a 2.4 Ghz network with Arris SBG6782

Question asked by branden on Jan 12, 2015
Latest reply on Jan 13, 2015 by noah

Hi! So I recently installed my new Arris SBG6782, and have a couple of questions.  I set up both the 2.4 Ghz SSID and the 5.0 Ghz SSID, but have found that devices connected to one network cannot see items on the other network.  For instance, my wi-fi printer can only connect to the 2.4 Ghz network, and when I try to print to it using my computers that are connected to the 5G network, I get a message telling my my printer is not connected.  I disabled the wifi on the printer, and connected it via cable to the modem but would like to know what I need to do within the router to get these two wireless networks to recognize that they are part of the same home network, if possible.  Thanks!