A couple of years ago I got one of these dcx3510s and it was such a horrible experience Shaw refunded 2 month of my bill and swapped out it out for a 3400. I need to get another PVR and I am wondering what issues are resolved? Like is it still incredibly laggy? does the one touch record require 3 touches? Do they still have to connect to the shaw servers to delete something from the pvr? I'm looking through the forums and I'm seeing new issues like the pixels and would like to know how prevlent that is?