AnsweredAssumed Answered

Tv showing  "not compatible signal"

Question asked by nob22 on Jan 22, 2015
Latest reply on Jan 23, 2015 by [shaw]ali

Hello, I have a sharp 1080p TV in my office that is about 6 years old but since I have had the gateway installed if I connect to it to the portal it displays a message saying "not compatible signal". It worked perfect with the old PVR box. When the tech was here he told me the TV was too old for the gateway technology after trying numerous settings, is there anything else I can try to make this TV work, it does have an HDMI input which is why I'm confused as to why this does not work.


I have tried all the settings in TV setup to no avail.


Any help or suggestions would be much appreciated.